Contact Information for LexisNexis Canada

Office locations

Sales

Support

Academic

Contributing content

Office locations



Head Office - TorontoMontreal
111 Gordon Baker Road, Suite 900
Toronto, ON, M2H 3R1 Canada		 500-4428 Blvd St-Laurent
Montreal, Quebec H2W 1Z5 Canada
Phone: 1-800-668-6481 
Local: 905-479-2665		 Local: 514-287-0339

 

Sales



 PhoneEmailMore
General Inquiries / Sales 1-800-255-5174 sales@lexisnexis.ca  
CaseMap Suite Inquiries 1-647-776-6636 justin.leveille@lexisnexis.ca  
PCLaw Inquiries    

For PCLaw and Time Matters support and sales inquiries, go to pclawtimematters.ca.

 

Support


Customer Charter

At LexisNexis Canada, we are committed to your success – from law students, to sole practitioners, to the largest firms and organizations in the country. Read the Customer Charter »

 

Online Support

English support hours: 7 days a week, 24 hours a day
French support hours: Monday-Friday, 7am to 11pm | Saturday and Sunday, 9am to 11pm (Eastern Standard Time)

Request Type Phone Email More

Research Assistance

 1-800-387-0899 Option 1 service@lexisnexis.ca  

Password/Account Management

 1-800-387-0899 Option 1 service@lexisnexis.ca  

Technical Assistance

 1-800-387-0899 Option 1 service@lexisnexis.ca  

General inquiries

 1-800-387-0899 Option 1 service@lexisnexis.ca  


Training and product adoption

Email: training@lexisnexis.ca | Online training resources and documentation

 

Product support

Product Name Phone Email More
Lexis+™ Canada 1-800-387-0899, Option 1 service@lexisnexis.ca  
Lexis Advance Quicklaw 1-800-387-0899, Option 1 service@lexisnexis.ca  
Practical Guidance 1-800-387-0899, Option 1 service@lexisnexis.ca  
Canadian Legislative PULSE 1-800-387-0899, Option 1 service@lexisnexis.ca  
CaseMap, TimeMap, TextMap, and Sanction 1-800-543-6862, Option 2, Option 4, then Option 3 casemap.support@lexisnexis.com  
Total Patent CS 1-800-543-6862    
MLex 1-800-356-6547 customerservices@mlex.com Hours of Operation: Eastern time:  8pm to 5pm (i.e. the three off hours are 5pm ET to 8pm ET), excluding public holidays
Digital Library 1-800-387-0899, Option 2 customerservice@lexisnexis.ca  
Law360™ Canada 1-800-387-0899, Option 2 customerservice@lexisnexis.ca  
All other products 1-800-387-0899, Option 1 service@lexisnexis.ca

For PCLaw and Time Matters support and sales inquiries, go to pclawtimematters.ca.

 

Offline/Print Support

English/French support hours: Monday-Friday, 8:30am to 5:00pm (EST)

Request Type Phone Email More

Make a payment

 1-800-387-0899, Option 2 customerservice@lexisnexis.ca

Payment Instructions:

Remit Cheque: Please make payable to LexisNexis Canada Inc. Mail cheque to the payment address indicated on the invoice.

Wire Transfer: Payable to LexisNexis Canada Inc. Should be sent to:

Bank: Toronto Dominion, 55 King St W, Toronto ON M5K 1A2
Account #: 0690-0416679
Routing #: 31100209
Swift or IBAN: TDOMCATTTOR

To ensure prompt and accurate payment application, please be sure to send your Remmittance Advise with your LexisNexis Account Number and Invoice number(s) being paid to payments@lexisnexis.ca."

Invoice copy request

 1-800-387-0899, Option 2 customerservice@lexisnexis.ca

Online invoice copy request form

Bookstore

 1-800-387-0899, Option 2 customerservice@lexisnexis.ca

 

General inquiries

 1-800-387-0899, Option 2 customerservice@lexisnexis.ca

- See all your current print subscriptions 
- Address change form
- Get missing looseleaf pages
- Online invoice copy request form

 

Academic

To consider an academic title for your course, please fill this form to request a complimentary inspection copy.

We are also available to answer questions about any of our academic titles.

For all regions (except Quebec), please contact:
Paula Sloss, Account Executive
Academic Print Market
Call: 416-200-6640 or 1-844-408-0655
Fax: 1-855-440-4412
Email: paula.sloss@lexisnexis.ca


For Quebec please contact:
Michael Hendrie, Print Solutions Consultant
Call: 416-527-0655
Email: Michael.Hendrie@lexisnexis.ca



Students: if you are interested in becoming a Student Associate for your law school, contact us at lawschools@lexisnexis.ca

Contributing content

Submitting a decision to LexisNexis: To submit content for publication to LexisNexis Canada Quicklaw, please forward all decisions to judgments@lexisnexis.ca 

For all Board, Tribunal, and Arbitration content, please submit to boards@lexisnexis.ca 

Writing for LexisNexis: Contact information and manuscript guidelines are found here

Website feedback

If you have a website problem to report or have some feedback for our team, then please fill out this website feedback form. We appreciate you taking the time to do this.